The hfoods partner programme

No. Whether, when and how often you recommend us is entirely up to you. There are no targets, no minimum number, no reports, no training and no territory, and you are free to work for other providers too. When you do recommend us, only the statutory rules on advertising and data protection apply, for example no advertising without consent.

Not for the referral partner model: you simply make the recommendation. For the integration partner model, basic technical understanding helps because you configure the restaurants yourself. We provide onboarding and stay available for questions either way.

Referral partners receive a share of the net amount of every invoice a referred restaurant pays to hfoods for an agreed term (24 months by default), a one time bonus once it has paid a set number of invoices, or both. The exact terms are set out in writing in your conditions sheet, which only applies once you have confirmed it. The rate is the same no matter how many restaurants you refer, and each restaurant keeps the conditions sheet that applied when its referral came in. Settlement and payout are monthly on the 15th: businesses receive a self-billed credit note, private individuals a commission statement without VAT.

Yes, if you are 18 or over and live in Germany. When you register, you state whether you take part as a private individual or as a business. As a private individual you refer through your referral link or QR code: the restaurant enters its details itself and confirms its enquiry by email. If you enter a restaurant's details behind your own link yourself, that does not count as a referral, and only businesses can report a restaurant in the partner area. We settle your commission without VAT by a commission statement. If you become a business for VAT purposes, you let us know.

To your payout account with our payment service provider. You set it up once in your partner area, and the payment service provider verifies your identity. You can start referring straight away; the payout account is only needed before your first payout. Until then we hold back released commission: it stays visible in your partner area, does not lapse and is paid out with the first monthly run after your payout account is ready. The payout account and the payouts are free of charge for you. If the payment service provider rejects or closes your payout account, you cannot complete the setup, or setting it up cannot reasonably be expected of you for good cause, we pay by bank transfer to an account in your name on your request in text form.

That depends on your personal situation. Commission can be subject to income tax and VAT, and taking care of your taxes is up to you. We do not give tax advice; if in doubt, ask a tax adviser. Your partner area lists all your statements and payouts.

No, the two roles are deliberately separate. Integration partners set up and look after their restaurants themselves, referral partners recommend restaurants to us and earn a commission for it. You choose one role when you apply; if the other one fits better later, talk to us.

hfoods is built for the German market today, so the web shop, the apps, the order terminal and the admin panel are German. Operating elsewhere? Talk to us, we are happy to discuss what your market would need.

Partner onboarding currently runs in German, including the registration on admin.hfoods.de. We will guide you through it personally and we are happy to work with you in English throughout.

There is no commission per order and no setup fee, and every subscription is cancellable monthly. As an integration partner you set your own prices, so we agree your conditions directly with you in the first conversation.

Not for referral partners: you can end your participation at any time without notice, in text form or with one click in the partner area, and hfoods can end it with 14 days' notice. For restaurants already assigned to you, the commission keeps running until the end of their term, whoever ends the participation. For integration partners, term and notice follow their own partner agreement.

As an integration partner, once we have agreed the terms we usually set up your access within a few days. As a referral partner you conclude the referral partner agreement online when you register, confirm your conditions sheet in the partner area once you are activated and can start recommending straight away.